Railways to revamp the IRCTC web site with Artificial Intelligence function

The Railways will quickly roll out a revamped model of the IRCTC web site making it sooner and simpler to e book tickets, an official mentioned.

“We are going to completely revamp our passenger reservation portal IRCTC. The final testing is going on and it will roll out sometime in August. This will have many more facilities. This will have easy access and it will reduce the time taken by the passenger to book a ticket,” Railway Board Chairman VK Yadav mentioned on Thursday.

Mr. Yadav mentioned the portal could have Artificial Intelligence capabilities built-in into it. “When passengers book the ticket, based on the analysis of the past data, the AI feature will be able to forecast the chances of reservation confirmation. It can also suggest options for the routes.”

The Chairman mentioned the Railways have finalised the contract for providing content-on-demand onboard the practice. However, the roll out has been delayed on account of COVID-19 and might be rolled out instantly when the normalcy returns.

Zero-based timetable

Mr. Yadav mentioned a “zero-based” time-table, which means that the schedule and frequency of all time-tabled trains might be revised, is being ready. “We have been working on this system for more than six months and have associated some external consultants also, some simulation going on… We are analysing a lot of data and trying to ascertain the traffic demand and how the timetable should be fixed.”

He mentioned in addition they taking a look at introducing a “hub and spoke” mannequin, the place lengthy distance trains might be related with a number of brief distance ones at vital stations. “We are also working on a system where the passenger can buy only one ticket to travel by two trains…for that it is very necessary that all trains run punctually. We will make our best so that there is no discomfort or inconvenience to any segment or passenger,” he mentioned

Mr. Yadav mentioned the Railways have met the calls for of States for Shramik specials and the final one was run on July 9. The Railways have run 4,615 such trains since May 1, ferrying over 63 lakh folks.

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