Marketing Disrupted: 5 Ways AR & VR Are Reshaping Digital Marketing

Augmented actuality is greater than a buzzword.

Move over human influencers; digital beings could be the next-gen within the close to future of promoting.

Ever wish to seize a headset and meet your shopper in digital actuality as a substitute of Zoom – see what your house workplace makeover may appear to be utilizing augmented actuality or create a digital copy of your self and ship it off to show your subsequent webinar or Facebook Live?

Digital entrepreneurs are dealing with new realities, due to pandemic disruptions, range actions, and social distancing.

Everything – from digital areas, micro-messaging to digital creators to platform focusing on – has utterly turned advertising the other way up in the previous few months.

Defining Digital Marketing Realities

Virtual actuality (VR), augmented actuality (AR), combined actuality (MR), machine studying, and now digital beings are all phrases digital entrepreneurs must turn out to be aware of earlier than later.

They have rapidly turn out to be some of the accessible methods to market, talk, interact, and train.

Here are a few of the newest definitions so as to add to your advertising communicate.


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Virtual Reality

Virtual reality is when you find yourself in a completely immersive surroundings (computer-simulated and video).

Think gaming with a headset solely that is no recreation. Imagine your avatar is assembly along with your co-worker’s avatar in your organization board room on a platform equivalent to Alt Space VR.

VR provides the person the sensation of being in that surroundings, as a substitute of the one they’re at bodily.

Augmented Reality

Augmented reality is the overlaying of visible content material inside your current surroundings utilizing a tool equivalent to glasses, or your smartphone by way of apps – suppose Snapchat or Instagram Filters.

Mixed Reality

Mixed actuality, often known as spatial computing, is a hybrid model of actuality merging a digital surroundings and an actual surroundings.

Think Princess Leia in “Star Wars” or fast-forward right this moment to ship a holographic press launch along with your CEO as a hologram.

Machine Learning

Machine studying refers back to the simulation of human intelligence in machines programmed to suppose like people and mimic their actions.


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Think R2D2 is now flipping hamburgers for White Castle, or you may have a two-way human-like dialog to resolve a well being downside by way of messaging.

Virtual Being

Virtual Being is a personality that isn’t actual however with whom you may have a two-way emotional relationship.

Think Twitter’s founder Biz Stone as your subsequent keynote or Deepak Chopra conducting a meditation for you.

The catch – it’s not them, it’s by way of their Virtual Being.

Brands and entrepreneurs can now create a digital being as a part of its influencer’s advertising technique, a computer-generated being programmed to be fully relatable to your purchaser persona.

Why Focus on New Marketing Realities?

Ecommerce Is Revolutionized

When heading out to the mall for retail remedy just isn’t an possibility, AR and social networks like Snapchat are coming to the rescue.

While trapped in a world well being disaster, augmented actuality provides entrepreneurs and types the ability to thrive with out placing customers in danger.

Case in level – Gucci lately launched its first-ever shoe-try-on lens with Snapchat utilizing the powers and magnificence of augmented actuality.

All it’s important to do is scan the promo store code and get entry to try-on the newest tendencies in footwear vogue.

Gucci Show Try on

Engagement Is a Close Encounter of a New Kind

AR and VR make participating along with your viewers accessible on this period of social distancing, quarantine, and past.

Virtual concert events, vogue reveals, and augmented excursions are permitting manufacturers to entertain, educate, and launch and not using a bodily viewers.


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Social networks are the platform and in lots of instances, no headset is required.

John Legend with Wave, a social music venue, hosted his first digital stay live performance.

The digital live performance attracted greater than 500,000 attendees and raised consciousness for Legend’s FREEAMERICA marketing campaign, with the aim of reworking the U.S. prison justice system.

Attendees watched John Legend’s avatar carry out his legendary songs which marked historical past in digital actuality occasions this month.

During the stay occasion, the actual John Legend took to his social channels to work together together with his followers.


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Storytelling Becomes Immersive & 3D

While all this new advertising expertise would possibly sound daunting and suppose once more.

Facebook is making it straightforward to leap in and experiment with immersive content material.

Want to face out within the feed?

Try utilizing the 3D picture photographs or panorama photographs turning into 360 photographs on cellular.

National Geographic takes one small step for mankind and one giant step for AR by taking climbing the world’s highest mountain utilizing immersive storytelling and AR.

Relationship Building

Connecting along with your viewers is about getting up shut and private.

Why would Lululemon purchase Mirror, the interactive health firm?

Experts say the way forward for health (or any trade) is all about creating significant content material, connecting with clients, gaining loyalty, and the key phrase, immersive relationships.

“During COVID, I’ve been meditating and working out w/my MIRROR. It’s like having an #AR personal trainer at home,” mentioned Cathy Hackl, Futurist AR/VR Tech skilled and creator of the upcoming e book “The Augmented Workforce”.


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“I like how this #tech has allowed me to experience a part of the #future of fitness and AR and how its adoption has been accelerated by the pandemic,” Hackl added. “And if Lululemon turns this into a sales channel that can offer personalized gear and workout recommendations, it’ll be well worth the investment.”

Cathy Hackl Mirror

5 Ways to Use New Marketing Realities of AR, VR & More

1. Humanize Your Brand & Bring It to Life

“In many ways, virtual reality is live video’s next phase,” mentioned Navah Berg, Social VR skilled and host of The Hive VR.

VR provides a way of actual, uncooked, and being there sort of feeling greater than a two-way Zoom video may ever do.

As digital actuality turns into a advertising actuality, digital folks turn out to be a part of the forged.


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The World Health Organization (WHO) lately launched a marketing campaign utilizing its first digital well being employee named Florence. Her mission is to assist customers stop tobacco use.

“Users can rely on Florence as a trusted source of information to achieve their quit goals. She can also help recommend tobacco users to further national toll-free quit lines or apps that can help you with your quit journey,” mentioned WHO on it’s official YouTube web site.

2. Prepare for Crisis Communications

Who would have predicted the disaster the COVID pandemic has unfold throughout all industries.

What does range really feel like?

Using VR, an organization known as Live in Their World permits customers to expertise office situations through which bias, inequity, and incivility come up.


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Crisis or no disaster, VR could be the reply to new methods of instructing.

PwC lately launched a 10-month study analyzing the worth of Virtual Reality for smooth abilities coaching.

Part of the discovering reported VR learners are quicker to coach, extra assured, extra emotionally related, and extra targeted versus classroom/e-learners.

3. Amplify Your Company’s Media Relations

If you’re within the digital advertising and public relations world, AR/VR and machine studying are certain to return into play.

Storytelling and reporting information and experiences to the media are destined to make VR and AR the brand new journalistic regular to face out along with your model’s information.

An instance software will be:

  • As easy as utilizing machine studying to finish redundant duties in communication and media relations (equivalent to checklist constructing and analysis).
  • Using machine studying in your web site newsroom to begin a significant, deeper, and segmented relationship along with your web site guests.

We used to ship press kits, now we will we ship journalists and bloggers branded, unique immersive content material.


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If influencer advertising is a part of your technique, think about making a digital individual to be your subsequent influencer spokesperson or a number of your internet sequence.

Move overwritten and visible communication, augmentation is right here to boost and convey to life the message.

Hackl unveiled the world’s first holographic press release in 2018 at a PRSA convention utilizing AR expertise with Facebook and Snapchat.

One straightforward technique to step into utilizing AI in your media relations or advertising life is through the use of the platform Crystal.

It means that you can get entry to character insights to domesticate stronger relationships in advertising, gross sales, and public relations.

Social PR Secret

Connect the Crystal Chrome Extension to view any journalist, prospect, or buyer’s character as you browse LinkedIn.

It’s the final word secret weapon in constructing sturdy relationships and ice breaker conversations such as you’ve identified anyone your complete life.

4. Get Audiences to Experience Your Organization’s Promise

Marketing your model promise or trigger is dropped at new realities as soon as not even understandable.


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With AR and VR, nothing is left to the creativeness.

Immersive expertise builds client loyalty and is highly effective for organizations’ groups that know what they stand for and tips on how to talk it.

From utilizing robotic divers to avoid wasting coral reefs, to serving to educate our subsequent era use augmented actuality to superimpose quirky faces representing local weather change.

The instances are infinite and simply getting began.

“Experiences like these can create empathy to really engage your brand’s audience on their mission/ promise,” mentioned Berg who can be the Social VR host of the Hive VR.

5. Explore Virtual Spaces & Augmented Technologies

There are tons of decisions to get began or ramp up the advertising powers and inspiration utilizing AR/VR.

It’s as straightforward as experimenting on how Snapchat utilizing completely different lenses from a private or skilled standpoint.

Discover platforms equivalent to AltSpace VR, Mozilla Hubs, rec room, and extra the place you may host conferences, take a yoga class, attend a workshop, or simply have a social meet up.


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Google Map Live View

Local search engine optimisation can be one thing to consider as locations turn out to be searchable in augmented actuality utilizing your smartphone.

Imagine customers not looking out with a browser and looking out with their digicam.

Making positive your small business is optimized on native platforms equivalent to Yelp and Google My Business is a crucial checkbox for native search engine optimisation and augmented actuality.

Google Maps at the moment has a “Live View” utilizing AR that overlays to navigate you to your vacation spot.

“Artificial intelligence would be the ultimate version of Google. The ultimate search engine that would understand everything on the web. It would understand exactly what you wanted, and it would give you the right thing. We’re nowhere near doing that now. However, we can get incrementally closer to that, and that is basically what we work on.” —Larry Page, Founder of Google


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You could bear in mind the KFC campaign utilizing a computer-generated model of Colonel Sanders jet-setting round and assembly up with different digital influencers.

Some known as it pretend, others known as it sensible because it did entice engagement and publicity from high tier publications equivalent to Ad Age, PR Week, and Mashable.

How to Get Started & Inspired to Use New Marketing Technologies

These suggestions will assist you get impressed to launch your individual new advertising initiatives:

  • Be one in all greater than 2.5 million followers to the computer-generated fictional superstar on Instagram, @lilmiquela.
  • Easily create a lifelike avatar and work with somebody as if they’re subsequent to you utilizing Spatial.
  • Learn with Google AI for Free.
  • Get the right match, the right vase, or the right selfie with 3D pictures and scanning on Scandy.
  • Create a free web site utilizing all AI-powered expertise on HeyLeia.
  • Make your first avatar for enterprise or private. Create private 3D avatars for video games and VR on Ready Player Me or the business-focused avatars for enterprises on
  • See how each trade on the planet might be reworked and reimagined by rising applied sciences in The Future is Faster Than You Think by Steven Kotler and Peter H. Diamandis.
  • Try any tattoo in real-time at INKHUNTER.
  • Check out AR results like filters and masks throughout a name on Portal for Facebook
  • Part of the Facebook household of apps, begin experimenting, and creating utilizing augmented actuality with Spark AR or Facebook AI Tools.
  • Make some pals who care with Replika.
  • Explore streamline machine studying with
  • Create scroll stopping movies from any URL utilizing Lumen5.
  • Channel your interior artist Google’s auto draw. It pairs machine studying with drawings from gifted artists to assist everybody create something visible, quick.
  • Bookmark this text: Marketing To Robots: Why CMOs Need To Start Thinking About Business To Robot To Consumer (B2R2C).
  • Create a model ambassador or rent a brand new digital worker for as little as $899 a month utilizing Digital Humans.
  • Get impressed by Nike’s marketing campaign, Create with Air Max.
  • Check out this AR app, Leo AR, good for advertising educators and caught at house dad and mom and lecturers.
  • Marketing New Realities is a marketer’s “go-to” primer to be taught the AR/VR/MR fundamentals of tips on how to begin your futuristic considering.
  • Read the e book “Convergence: How The World Will Be Painted in Data“.
  • Follow the latest stores by tech futurist Cathy Hackl on Forbes.
  • Join the conversation on Virtual Beings Facebook Group and events.
  • Stay in the know with these publications: VR Scout, AR Post, AR Insider, and Insider XR.
  • Engage in AR mental check-ins come to Snapchat. Breathe, relax, and meditate using AR with a recently announced collaboration between Snap and Headspace.
  • Step into the future of storytelling with Spectacles, the camera sunglasses by Snap.

People/Brands to Follow


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Hashtags to Follow

  • #VirtualBeings
  • #DigitalHumans
  • #AR
  • #VR
  • #AI
  • #MR
  • #XR
  • #SpatialComputing
  • #SnapSpectacles


Samantha Wolfe, rising applied sciences skilled, creator, and founding father of WeArePitchFWD, sums it up the very best when summarizing how manufacturers ought to have a look at their method to new advertising realities.

“Companies with a strong online and social presence = Advantage TODAY. Companies with a strong augmented/spatial /virtual presence = Advantage TOMORROW.”

Where will you be tomorrow?

Your advertising future is right this moment’s focus.

More Resources:


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Image Credits

All screenshots taken by creator, July 2020
In-Post Image: Cathy Hackl


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