LONDON, October 9, 2020 – CSG® (NASDAQ: CSGS) right this moment introduced that its high management will take part in a spread of classes and applications throughout Digital Transformation World Series 2020. The six-week occasion guarantees to be the most important digital telco gathering in 2020, bringing collectively game-changers, visionaries, collaborators, doers, and inventors.
On October 15, 2020, at 3:25 pm CET, CSG Senior Vice President & Head of EMEA James Kirby will converse with MTC’s Viv Tuneeko, GM, Customer Care, Sales & Services, for the session ‘CX innovation driving model refresh.’ Examining how MTC lately remodeled to tackle new market challengers, this session will discover how incumbents can exceed buyer expectations after they preserve the burden of historic networks and programs, how service suppliers can efficiently modernise their tech stacks and the function that next-gen BSS options play in supporting omnichannel cell experiences.
On November 4, 2020, at 4:15 pm CET, Mr Kirby will meet with Joe Parker, CEO of CKH IoD, for a session on ‘Leap-frogging the market with cloud native efficiencies,’ which is able to showcase how a centralised cloud platform helps the rising operator to quickly deploy new companies for its wholesale and Internet of Things (IoT) clients. The session will even handle how firms can use cloud to scale their networks so as to add new strains of enterprise, ship new alternatives, and supply extra companies.
‘Digital Transformation World 2020 represents a robust alternative to collaborate just about, study from colleagues, and encourage innovation throughout the tech ecosystem,’ stated Mr Kirby. ‘It doesn’t matter what business you might be in – each firm should embrace digitalisation. We stay up for sharing some thrilling case research with our clients this 12 months, who’re rising market share of their respective markets, delivering superior buyer experiences, and quickly pivoting to benefit from new market alternatives.’
CSG will be part of IBM, Tata Consultancy Services, Tr3dent, and Zira for 2 Catalyst classes on November 5, 2020, at 10:10 am, and 4:40 pm CET. This proof-of-concept mission ‘From Ecosystem To Opportunity – A Playbook Approach For CSP’ will assist telco professionals develop a helpful set of instruments within the areas of enterprise structure, technique, enterprise modelling, and product administration.
Finally, CSG’s Ian Watterson, Senior Vice President & Managing Director, APAC, will take part in TM Forum’s ‘Digital Leadership Roundtable: Driving Innovation within the B2B Market’ on November 11, 2020, at 2 pm CET. This hour-long program will embody two buyer case research, and an interactive panel dialogue on ‘Empowering the center B in B2B2X.’ For extra info on this invite-only program and to register curiosity, go to https://info.csgi.com/dls.
To discover out extra about CSG’s Digital Transformation portfolio, please go to https://www.csgi.com/resources/digital-transformation/.
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For greater than 35 years, CSG has simplified the complexity of enterprise, delivering modern buyer engagement options that assist firms purchase, monetise, have interaction, and retain clients. Operating throughout greater than 120 nations worldwide, CSG manages billions of essential buyer interactions yearly, and its award-winning suite of software program and companies permit firms throughout dozens of industries to deal with their largest enterprise challenges and thrive in an ever-changing market.
CSG is the trusted accomplice for driving digital innovation for tons of of main international manufacturers, together with AT&T, Charter Communications, Comcast, DISH, Eastlink, Formula One, MTN and Telstra.
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CSG Systems International Inc. revealed this content material on 09 October 2020 and is solely liable for the knowledge contained therein. Distributed by Public, unedited and unaltered, on 09 October 2020 20:19:00 UTC