On the continuing controversy round TRPs, Barc India CEO Sunil Lulla has written to BARC India’s subscribers, saying that as an information science pushed joint trade physique, they deal solely with details and proof.
At the start of letter itself, Lulla has shared six key details with the subscribers.
According to the letter, a duplicate of which has been accessed by e4m, the Barc CEO says:
“BARC India has approved Meterology Data Pvt. Ltd. (MDL), which is a subsidiary and features at arm’s size, to undertake panel house operations via its approved distributors. One of such approved vendor is Hansa Market Research Private Limited (Complainant within the FIR filed at Kandivali, Mumbai) who is allowed to undertake the Panel Home set up, upkeep, and operations in Mumbai on behalf of MDL beneath an settlement with strict confidentiality.
The work was being carried out by the Hansa worker within the rank of Relationship Manager (RM). BARC’s Vigilance Team reported that 5 BARC India panel properties, serviced by Hansa, had been exhibiting some abnormality. As is the protocol, Hansa was suggested to research additional. The Hansa audit confirmed that the mentioned worker was suspected to be concerned in tampering and influencing the panel family members.
Basis the data offered by Hansa, Mumbai police registered a FIR dated 6.10.2020 in opposition to the mentioned worker in Kandivali Police Station in Mumbai Circle, Maharashtra.
The Mumbai Police are actually investigating the matter and BARC India is offering the mandatory data and assist requested of it by the authorities. The suspected properties have been faraway from reporting.
It is necessary to recognise that any try and compromise panel properties or affect viewership via unscrupulous means is illegal, and BARC has strictly adopted our established Vigilance and Disciplinary Committee tips to take care of such remoted makes an attempt.”
The letter additional reads, “In spite of what may get reported or opined in the press, our governance continues to be robust and all of us at BARC continue to be driven by only one goal: to generate ratings that you rely on which are deeply rooted in science, free of any bias and truly reflect ‘What India Watches’.”
He has mentioned that the next details will reveal the power and independence of BARC’s ‘audience estimates’ that subscribers depend on to make media funding choices.
“We have ensured unbiased measurement, knowledge assortment, processing and validation by separating these features and the information science & measurement group works immediately beneath the steering of the Technical and Oversight Committees, whose members embody Industry consultants.
As part of our ongoing ‘Data Quality and Validation’ led by the Oversight Committee, we’ve got in place the governance wanted to make sure that the viewers estimates you depend on are rooted in sound scientific ideas, based mostly on rigorously and impartial evaluation of knowledge and the following launch of outcomes is freed from human intervention
BARC’s Technical Committee, which has skilled illustration from every of the trade stakeholders, oversees and guides the analysis design and methodology of the research that type the center of BARC’s scores techniques
Despite over 44,000, and rising, metered households unfold throughout your entire nation, we recognise that BARC isn’t insulated from intrusion makes an attempt by unscrupulous people via varied types of inducement. Hence, we’ve got taken a number of steps to make sure that these makes an attempt are shortly recognized, and the properties are de-installed, eradicating their influence, if any, on viewers estimates. We proceed to strengthen our vigilance mechanism and likewise leverage knowledge science rigorously making certain the viewers estimates robustly replicate precise viewership.”
Lulla has concluded the letter, saying: “We at BARC take our role in generating the currency audience estimates with the greatest sense of responsibility, so that you can be assured that your investment decisions are based on unbiased and empirical statistical measurement.”