Robotics, a Game Changer for Businesses in Post COVID-19 India

Robots are transferring from managed environments to uncontrolled environments and from choose industries to each business sooner than we may have anticipated. Thanks to the ‘new normals’ brought on by the covid-19 pandemic, robots are actually extra essential in enterprise and society than ever, as companies and governments seek for new, “contact-less” options. The pandemic is strengthening the case for robotics and automation as robots are already being utilized by firms to interact and delight prospects, remedy logistics difficulties or tackle troublesome and harmful duties. In a current dialog with CXOToday, P. N. Sudarshan, Partner, Deloitte India, explains the present alternatives and challenges within the robotics house and the way robotics generally is a recreation changer for companies within the post-Covid period.

CXOToday: According to you, how can robotics create a greater automated future?

Sudarshan: In the robotics market, there are three main classifications – industrial robots, skilled companies robots and software program robots. While industrial robots have been in existence for the previous few a long time, skilled service and software program robots are newer, with the market coming to maturity solely within the final decade or so. Professional service robots are used outdoors of producing, in domains equivalent to retail, hospitality, well being care, logistics (warehouse automation), development, agriculture, and many others. They are sometimes used to complement human exercise than changing them, and most are cellular or semi cellular.

Software robots then again are used to automate a number of the course of oriented work streams in enterprise features equivalent to finance, HR, procurement and many others. and embrace applied sciences equivalent to Robotic Process Automation (RPA). India is among the quick rising markets for software program robots, pushed by the presence of a big offshore shared companies market and world in-house facilities.

Technologies like Robotics have the potential to automate repetitive duties, undertake harmful / hazardous duties, and thereby serving to enterprises improve productiveness and efficiencies, and make the most of their human sources for increased worth companies.

CXOToday:  Are companies in India prepared to interact a variety of robotics of their each day operations?

Sudarshan: Robotics shouldn’t be solely new to India. As per varied estimates, Industrial robotics market in India was estimated to be greater than 4500 models in 2018, and estimated to develop greater than 13% CAGR between 2019 and 2024. The demand for industrial robots is pushed by the automotive and common business (together with rubber, plastics, metals, and electrical & electronics segments). The low ranges of automation within the manufacturing business is the important thing driver for progress within the industrial robotic house in India, and we will count on this progress trajectory to proceed within the coming years as effectively, barring the quick time period disruptions attributable to Covid-19 pandemics.

The marketplace for skilled companies and software program robots is mostly anticipated to develop at a sooner fee than that for industrial robots. As per varied estimates, RPA market is predicted to develop greater than 20% CAGR between 2019 and 2025 and surpass $100mn by 2025.

Therefore, I imagine, companies are using rising applied sciences equivalent to robotics and automation in bettering course of efficiencies and remodeling their enterprise operations.

CXOToday: What are the present challenges within the robotics house in India?

Sudarshan: In India, SMEs contribute a big share of the manufacturing GDP, and for India to take full benefit of applied sciences like robotics within the manufacturing sector, it might require proper pricing fashions in addition to assist infrastructure to catalyse giant scale adoption among the many SME ecosystem

Professional Services robots then again caters to the companies business and have the potential to rework operational processes, optimize useful resource utilization, and increase capabilities of human sources in service supply, bettering general buyer expertise. An built-in and holistic strategy to service operations administration could be required to maximise such advantages, in designing applicable processes and using digital applied sciences together with robotics to enhance course of efficiencies and buyer expertise.

CXOToday: So, what in response to you is the way forward for robotics market in India, and in what areas do you see most traction?

Sudarshan: The marketplace for industrial robots is prone to be secure within the quick time period, and is predicted to trace the broader financial restoration and the expansion in manufacturing exercise. Professional companies robots then again may witness a comparatively increased progress fee, pushed by industries equivalent to logistics, warehousing, healthcare, agriculture, and many others. the place there are effectively outlined use circumstances and a close to time period demand for guaranteeing security protocols in office.

Professional companies robots that increase and dietary supplements human exercise within the above industries are prone to witness elevated adoption as enterprises want to guarantee course of security and efficient service supply, to cater to the evolving client demand within the new regular. Retail, hospitality, and healthcare industries, that are affected probably the most by the Covid-19 pandemic, may additionally witness an elevated adoption {of professional} companies robots, as firms adapt to new regular in these altering instances

CXOToday: How will robotics have an effect on the way forward for work, particularly within the post-Covid period?

Sudarshan: Covid-19 scenario is prone to improve the demand for skilled companies robots. Majority of the skilled companies robots are utilized in domains equivalent to warehouse, logistics, and medical / healthcare verticals and within the present market context the place employee security and social distancing in work place is of paramount significance, skilled companies robots can successfully increase human exercise, and could possibly be more and more utilized by enterprises for protected and environment friendly service supply.

Medical business particularly is embracing the ideas of ‘co-bots’ the place people {and professional} companies robots are working collectively. Hospitals are more and more deploying skilled companies robots for functions equivalent to outpatient screening, cleansing and disinfecting and supply of meals/medicines to isolation wards, and many others. whereas guaranteeing security in operations.

CXOToday: Now that persons are shedding jobs within the corona time, do you see machines/AI changing these readily?

Sudarshan: Technologies like Artificial Intelligence (AI) may be efficient to enhance human intelligence and deal with the challenges of at present’s digital world. For most organizations and most functions, AI is prone to restructure work and make it extra environment friendly maybe restraining the expansion of jobs in sure areas, however creating jobs in newer areas. In domains equivalent to public administration, public well being and security, schooling, agriculture, setting safety, and many others., applied sciences like AI may increase human intelligence and administrative capability to attain desired outcomes. For an rising economic system like India with billion plus inhabitants and a thriving marketplace for items and companies, there are distinctive challenges in managing the expansion in a sustainable method with environment friendly use of sources, and these are areas the place mass digitization and AI may have most influence

CXOToday: Do you suppose the launch of 5G will create higher alternatives on this market?

Sudarshan: 5G is predicted to allow sooner networks with low latency. To put it merely, 5G permits large volumes of knowledge to be transmitted and processed in actual time. In the context of Robotics, sooner and low latency networks can allow edge computing architectures, by which a number of the processing / computing necessities of robots may be offloaded to edge servers which have higher capability. With this the general intelligence and capabilities of robots on the sector may be enhanced thereby bettering the utilization and functions.


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