Comcast Releases 2020 Network Data, Highlighting COVID-19 Impact as World Approaches First Anniversary of Pandemic

PHILADELPHIA–()–Comcast Corporation right this moment launched 2020 community knowledge displaying that years of strategic funding, mixed with developments in community software program, have been among the many major elements that allowed its community to carry out at such a excessive stage all through a 12 months marked by tens of thousands and thousands of Americans transitioning to working and studying from residence.

As the world approaches the one-year anniversary of the widespread pandemic stay-at-home shift, 2020 site visitors patterns reveal a pointy site visitors surge in March and April, adopted by a transition right into a extra typical – though nonetheless elevated – development development all through the stability of the 12 months.

“The Internet was a bright spot during the darkest hours of 2020, keeping hundreds of millions of people connected to work, school, entertainment, and most importantly, each other,” stated Tony Werner, President of Technology, Product, Xperience at Comcast Cable. “We’re proud of the years of strategic investment and innovation that enabled us to build the foundation of a high-speed, intelligent network designed to scale to the needs of our most demanding users, and also adapt to unexpected events.”

2020 at a look:

  • Peak Internet site visitors rose 32 p.c over pre-pandemic ranges, and over 50 p.c in some markets in March.
  • Peak downstream site visitors in 2020 elevated roughly 38 p.c over 2019 ranges and peak upstream site visitors elevated roughly 56 p.c over 2019 ranges.
  • Despite the expansion in upstream site visitors, site visitors patterns remained extremely asymmetrical, as downstream site visitors volumes have been 14x larger than upstream site visitors volumes all through 2020.
  • In the span of four months within the wake of pandemic lockdowns, Comcast’s community skilled nearly 2 years-worth of site visitors development.
  • Surprisingly, regardless of will increase in videoconferencing exercise, leisure actions continued to dominate community site visitors, with video streaming accounting for 71 p.c of all downstream site visitors, and rising by 70 p.c over 2019 ranges.
  • Other key drivers of downstream site visitors in 2020 have been on-line gaming and the accompanying software program downloads (10 p.c), and internet searching (eight p.c).
  • Despite development in videoconferencing site visitors, it nonetheless solely accounted for lower than 5 p.c of general community utilization.
  • For the primary time ever, as Comcast prospects surfed, streamed and emailed greater than ever earlier than, they generated greater than a trillion Internet requests (DNS lookups) every day.

Throughout this improve in demand, Comcast continued to ship above-advertised speeds to prospects throughout the nation, together with in areas most affected by COVID-19. The exceptional efficiency of the community throughout this time may be attributed each to excellent work by technical and care groups all through the pandemic and to key improvements and billions of {dollars} in strategic funding for a few years earlier than the pandemic started:

  • From 2017 by way of 2020, Comcast invested greater than $15 billion to broaden, strengthen and evolve its community.
  • From 2017 by way of 2020, the corporate constructed a further 39,153 route miles of fiber into the community, and made hundreds of capability augments from the core of our community all the way in which right down to particular person neighborhoods.
  • Comcast engineers constructed a number of new sensible software program platforms – powered by synthetic intelligence and machine studying – that may detect and repair issues earlier than they have an effect on prospects.
  • One of these software program platforms, Comcast Octave – the completion of which was dramatically accelerated by Comcast engineers in response to the pandemic – enabled Comcast to extend upstream capability by as much as 36 p.c, proper on the time when site visitors ranges started to surge.

About Comcast Corporation

Comcast Corporation (Nasdaq: CMCSA) is a worldwide media and know-how firm with three major companies: Comcast Cable, NBCUniversal, and Sky. Comcast Cable is likely one of the United States’ largest high-speed web, video, and cellphone suppliers to residential prospects underneath the Xfinity model, and likewise gives these providers to companies. It additionally gives wi-fi and safety and automation providers to residential prospects underneath the Xfinity model. NBCUniversal is international and operates information, leisure and sports activities cable networks, the NBC and Telemundo broadcast networks, tv manufacturing operations, tv station teams, Universal Pictures, and Universal Parks and Resorts. Sky is certainly one of Europe’s main media and leisure corporations, connecting prospects to a broad vary of video content material by way of its pay tv providers. It additionally gives communications providers, together with residential high-speed web, cellphone, and wi-fi providers. Sky operates the Sky News broadcast community and sports activities and leisure networks, produces authentic content material, and has unique content material rights. Visit for extra info.


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