Marchex AI-Fueled Products Win 2021 Artificial Intelligence Excellence Award

SEATTLE–()–Marchex (NASDAQ: MCHX), a number one conversational analytics and options firm that connects the voice of the shopper to your online business, at this time introduced that The Business Intelligence Group has named Marchex a winner in its inaugural Artificial Intelligence Excellence Awards program.

Marchex obtained the popularity for its gross sales engagement product suite, which makes use of conversational AI to allow companies to ship buyer experiences that enhance gross sales outcomes and outperform the competitors. The Artificial Intelligence Excellence Awards program units out to acknowledge these organizations, merchandise and individuals who carry Artificial Intelligence (AI) to life and apply it to resolve actual issues. In judging for the award, Business Intelligence Group’s proprietary and distinctive scoring system selectively measures efficiency throughout a number of enterprise domains after which rewards these firms whose achievements stand above these of their friends.

This is the second product and technology-related award for Marchex in 2021. Separately in February, Marchex Marketing Edge obtained the 2021 Gold Stevie award for Marketing Solution-New Version. Marchex Marketing Edge is a conversational analytics resolution that allows entrepreneurs to make data-driven choices that enhance their digital advertising efficiency, by revealing which advertising campaigns and channels lead to name and textual content conversions. The Stevie Awards acknowledge the achievements of contact middle, customer support, enterprise improvement, and gross sales professionals worldwide. The choice panel appears to be like for options that tackle real-time shopper calls for and compelling consumer success tales along with the profit the answer gives to prospects.

“Marchex is honored to receive these awards, which recognize the power that our conversation intelligence and analytics solutions deliver to solve mission-critical problems for our customers,” mentioned Ryan Polley, Marchex Chief Product and Strategy Officer. “Marchex sits in the flow of a tremendous amount of valuable conversational data that augments our ability to innovate. Our passion in helping businesses harness AI has created a robust innovation pipeline, and we look forward to bringing more AI-powered solutions to market in the coming months and years.”

“We are so proud to name Marchex as a winner in our inaugural Artificial Intelligence Excellence Awards program,” mentioned Maria Jimenez, chief nominations officer for Business Intelligence Group. “It was clear to our judges that Marchex was using AI to improve the lives of their customers and employees. Congratulations to the entire team!”

About Marchex

Marchex understands the most effective prospects are those that name your organization – they convert quicker, purchase extra, and churn much less. Marchex gives options that assist firms drive extra calls, perceive what occurs on these calls, and convert extra of these callers into prospects. Our actionable intelligence strengthens the connection between firms and their prospects, bridging the bodily and digital world, to assist manufacturers maximize their advertising investments and working efficiencies to amass the most effective prospects.

Please go to http://www.marchex.com, www.marchex.com/blog or @marchex on Twitter (Twitter.com/Marchex), the place Marchex discloses materials data occasionally concerning the firm, its monetary data, and its enterprise.

About Business Intelligence Group www.bintelligence.com

The Business Intelligence Group was based with the mission of recognizing true expertise and superior efficiency within the enterprise world. Unlike different industry award programs, these packages are judged by enterprise executives having expertise and data. The group’s proprietary and distinctive scoring system selectively measures efficiency throughout a number of enterprise domains after which rewards these firms whose achievements stand above these of their friends.

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