Marketing and buyer expertise (CX) are more and more intertwined in as we speak’s linked world, and entrepreneurs are being tasked with understanding clients via the lens of CX information to craft personalised experiences. However, conventional advertising and marketing platforms focus solely on advertising and marketing response information (like clicks), and are unable to leverage CX information from throughout the shopper journey. The first technology of buyer information platforms (CDPs) tried to unravel this problem by focusing solely on information integration, however lacked any clever decisioning, and weren’t constructed for entrepreneurs or CX professionals.
Blueshift’s SmartHub CDP platform combines the info constancy of a CDP with the intelligence wanted for entrepreneurs to make real-time selections. This allows them to not solely unify 360-degree CX information (CDP), but in addition to make AI-powered selections from massive volumes of knowledge (Smart), and distribute the decisioning to each touchpoint within the buyer journey (Hub). The Blueshift SmartHub CDP platform makes use of patented AI know-how to unify, inform, and activate the fullness of buyer information throughout all channels and functions. Put merely, it offers manufacturers the instruments they should ship 1:1 experiences in real-time throughout the shopper journey.
Blueshift’s SmartHub CDP platform has been adopted by international manufacturers together with LendingTree, Discovery Inc., Udacity and BBC, and has been proven to ship 781% RoI in a examine performed by Forrester Research. “With the increased urgency towards digital transformation, we have seen an increased demand for a SmartHub CDP, that can not only unify silo-ed data, but also unify silo-ed experiences,” stated Vijay Chittoor, co-founder and CEO of Blueshift.
Recently, Blueshift introduced a $30 million Series C funding spherical, bringing the entire quantity raised to $65 million. This funding spherical was led by Fort Ross Ventures, together with Avatar Growth Capital. Existing buyers together with Softbank Ventures Asia, Storm Ventures, Conductive Ventures and Nexus Venture Partners additionally participated within the spherical.