SAP BrandVoice: How Vodafone Is Changing The World Of Telecommunications – From The Inside

It is difficult to think about a expertise that has modified the trendy world greater than the smartphone. Every day, hundreds of thousands of us use a single gadget to speak with associates, take movies, share photographs, test e mail, get driving instructions, or buy groceries.

It’s been a worldwide revolution.

As one of many world’s largest telecommunications firms, Vodafone Group connects greater than 300 million folks all through Europe, Africa, and across the planet. And firm leaders absolutely consider that tomorrow’s communications providers will proceed to remodel our lives in highly effective methods.

Vodafone is already getting ready for this future by making vital adjustments – and they’re ranging from inside.

Looking for Global Consistency

“Vodafone has been growing in recent years to strengthen its portfolio of services and expand into new geographies,” stated Ignacio Garcia, CIO of Corporate Information Systems at Vodafone Group.

But as Garcia explains, a lot of this progress has been by means of acquisitions which has resulted in varied system landscapes and sometimes inconsistent enterprise practices all through the group of firms.

“We needed to operate as a single global organization and drive further innovation across the entire business,” stated Garcia. “To do that, we needed to run our company with a consistent, digital-first focus.”

This realization led to massive adjustments at Vodafone.

The firm migrated its advanced and disparate ERP surroundings to a single digital core primarily based on SAP S/4HANA.

“And we built on this solid foundation with SAP SuccessFactors, SAP Ariba, and SAP Concur solutions,” stated Holger Grewe, Head of Corporate Transformation at Vodafone Group.

Grewe – who has performed a key management function on this challenge – factors out that Vodafone benefited from some sturdy partnerships alongside the way in which. This included help from implementation associate Accenture, SAP Services and Support, and buyer success specialists from SAP.

“This was a massive transformation covering more than twenty countries,” stated Grewe. “And SAP was by our side throughout the journey supporting us with a Customer First approach.”

Driving Needed Change

The influence of the challenge on Vodafone’s operations has been enormous.

“We now have one data model that is standard across the footprint,” stated Grewe. And Vodafone is simplifying the office for its greater than 100,000 workers by digitizing enterprise areas similar to HR, journey and expense, and provide chain. (Check out these movies on Vodafone’s expertise with SAP SuccessFactors , SAP Concur , SAP Ariba, and SAP MaxAttention).

Garcia estimates that Vodafone has standardized greater than 80% of its core enterprise processes and boosted automation ranges to over 60%.

“And it’s not the endgame,” stated Garcia. “This is just the beginning.

In addition, Garcia notes that new capabilities like machine learning and advanced analytics will help Vodafone develop the next generation of products and services.

Building a Digital Future

Innovation will be crucial as Vodafone looks ahead to achieve specific goals for improving people’s lives.

By 2025, for example, the company wants to:

  1. Connect over 50 million people and their families to mobile money services
  2. Bring mobile to an additional 20 million women in Africa and Turkey
  3. Support 10 million young people in learning the digital skills needed to thrive in the digital economy
  4. Connect 150 million vehicles to IoT

Vodafone is confident that today’s transformation will enable the company to build a digital future that works for everyone.

“These changes are helping Vodafone work as one company,” stated Grewe. “So, people around the world will stay better connected.”

Be positive to watch this video to listen to extra from Ignacio Garcia and Holger Grewe in regards to the adjustments at Vodafone Group.


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