Digital transformation is inevitable in as we speak’s enterprise situation whether or not it’s public or non-public sectors. Covid-19 has been accelerated the area of adoption technology and its utilization. The time is now, for India’s authorities undertakings – Maharatnas, Navratnas, and Miniratnas – to make a change and to turn out to be digitally-enabled enterprises.
Realising the necessity of the hour for an entire transition of digitisation in PSUs, ETGovernment brings a particular session on ‘Digital transformation of CPSEs for New India 2022; during the 2nd edition of ‘National PSU Virtual Summit’, the place expertise leaders from varied PSUs shared their journeys of digital transformation inside their organisations.
The panel dialogue explored the digital transformation of PSUs of their modernisation course of and the way varied PSUs are utilizing expertise for the continuity of enterprise in the course of the Covid-19 pandemic.
Digital transformation to integrity platforms for continuity of enterprise throughout Covid-19 pandemic
“Various PSUs are taking ‘Digital First’ approach to relook their business reengineering, and process simplification, and workflow optimisation, in sync with the advanced technological intervention, during the Covid-19 pandemic. Digital transformation is not only helping PSUs for operational excellence in their units and plants but also mitigating the risk of spreading Covid-19 infection through multiple options of work from home and remote access solutions, etc,” stated Vartika Shukla, Director – Technical, Engineers India Ltd.
Union authorities has launched Digital India in 2015, which was impacted all elements of life and industries – whether or not it’s manufacturing, schooling, healthcare, healthcare, retail, defence, finance, banking, or PSU. The journey has enabled to create newer workforce and introduced youthful workforce into the workflow, Shukla added.
When we take a look at PSUs, we now have greater than 400 central and state PSUs, with a complete funding of about 16-17 lakh crores in contributing all of the sectors by way of investments to create worth, wealth, and jobs in a holistic manner of Atmanirbhar Bharat, Shukla opined.
Speaking on the event, Nirlep Singh Rai, Director (Technical), National Fertilizers Ltd, stated, “While most of the PSUs have adopted digital transformation in an early stage, the current pandemic has enhanced the pace of digital transformation and the awareness of impact creation in the day-to-day function and enterprise value of PSUs.”
The present pandemic scenario has pressured us to harness a number of information, resulting in fast resolution making, creation of coverage. Data transformation shouldn’t be solely selling innovation in enterprise but additionally empower society as nicely, Rai added.
Also, the pandemic has introduced distant upkeep and commissioning and monitoring of crops and items with the assistance of digital applied sciences, Rai stated.
Alok Khanna, Executive Director – Information Systems, IOCL, stated, “The Maharatna journey of digital transformation was started a way back. As part of the technology adoption at IOCL, we have implemented the latest software and IT-enabled services in the early 1990s. In 2000, we implemented ERP (Enterprise Resource Planning) technology at our various refineries and units.”
Implementation of direct profit switch (DBT) to LPG prospects in 2015 was the actual game-changer for your complete oil & gasoline business. The initiative serves about 15-20 crores prospects by digitally transferring the subsidy throughout the stipulated time, Khanna added.
Jayant Gupta, CGM-IS (Technical), Infrastructure and Development, HPCL, stated, “The pandemic has created a lot of opportunities for HPCL in terms of technology adoption in the value chain in order to enhance energy efficiency in our refineries, marketing strategies and consumer engagement processes.”
Gupta additional added that digital transformation provides organisations a possibility to know the client expertise. Consumers in now getting companies like filling up their autos, LPG reserving and subsidy, and so forth by way of their digital gadgets.
With our present digital expertise in place, we now have not solely been guaranteeing continuity of enterprise in addition to the well being and well-being of its workers and their members of the family in the course of the COVID-19 pandemic but additionally managing the uninterrupted provide of petroleum merchandise, Gupta stated.
Expressing his view on working with the general public and authorities sector, Ganesh Iyer, Head of Government Business, Nutanix, Inc, stated, “With our experience in working with government, we have learned that PSUs are in the first line adopting technology in the government space because of their risk-taking ability factor rather than the private players.
The Indian government and government-led entities are creating a mammoth level of data and we, as a company, are helping them in order to manage the data, derive intelligent output out of it and translate it into business output, Iyer added.
“In today’s covid-19 pandemic situation where employees are working from home and remotely, we provide digital signature solution for the public sector which is legally valid in helping payroll and customer support, etc,” Rajesh Ganesan, Vice President – Products, ManageEngine.
Against the backdrop of Covid-19, we guarantee authenticity, integrity, and non-repudiation of digitally signed paperwork for governments and enterprise homes, a contemporary different to the standard technique of signing paperwork, Ganesan added.
IT priorities in PSUs for future
“As part of EIL digital transformation journey, we have developed in-house, workflow-based IT systems like digital signature, integrating various inter and intra departmental workflow, digital board meeting, remote inspection of equipment and several sites, etc,” stated Shukla, EIL.
Looking on the future and long-term enterprise as-usual, EIL is dedicated to enhancing its in-house IT capabilities, emphasis beneath Digital India Initiative, and dealing in the direction of an entire digital base and platform in encompassing the entire workflow, Shukla added.
As an organization of detailed engineering and undertaking implementation, we’re taking a look at new applied sciences like AI, ML, cloud computing, IoT resolution to boost operational excellence and optmise your complete workflow, Shukla stated.
In phrases of companies and product we provide, we use digital platforms to work together with the outer world together with purchasers, contractors, suppliers, retired workers and beneath Digital India Initiative, our imaginative and prescient is proposed to be prolonged and additional strengthened.
“With our existing digital infrastructure, NFL has implemented various dashboards which are IT-enabled. One is production dashboard for managing the real-time manufacturing process, the second is HR dashboard for employees and another is video conferencing system for meeting and recruitment process,” stated Nirlep Singh Rai, NFL.
In addition to that, NFL has developed management administration system to scale back effluent and emission footprint by way of IT-enabled monitoring system, which can also be serving to us to add the carbon footprint on the web site of the Central Pollution Control Board (CPCB), added Rai.
In our digital transformation journey, we are actually growing our township into ‘Smart Township’ by putting in CCTV, WiFi, surveillance mechanism, and so forth, Rai stated.
For the fee of our contractors, buyer, and so forth, NFL has developed fertiliser administration system (FMS), which is additional extending it service to 12 crore framers to buy of fertiliser in a digital mode in addition to getting their subsidy, Rai knowledgeable.
“As a part of the digital journey of IOCL, we are now upgrading our existing technology and software solutions. We are now integrating our refining supply chain and developing our pricing tools for efficient pricing for our direct customers, etc,” stated Alok Khanna, IOCL.
We are growing AI- and ML-based fashions for analytics options to boost drift upkeep, bottom-line enchancment, yield optimisation in refineries, stock optimisation in distribution crops, and so forth, Khanna added.
We are engaged on enterprise information administration platform to boost the advertising, distribution administration system and built-in all of the platforms right into a central platform, Khanna stated.
“In order to harness the potential of data and business analytics, HPCL has digital technologies like refinery management system, terminal automation system, pipeline management system, etc in place,” stated Jayant Gupta, HPCL.
HPCL has platforms just like the Distributed Control System (DCS) that has been seamlessly built-in with all ERP information to derive the enterprise worth utilizing desired analytics. Through the management system, we’re capable of acquire information throughout the enterprise worth chain to optimise manufacturing processes and generate superior analytics for improved efficiency monitoring of refineries, Gupta added.
Replying to a query of expectation from PSUs by way of deploying expertise gamers of their digital transformation technique, Ganesh Iyer, Nutnix, stated, “Any transition has to happen that needs process, people and technology. However, in public or government sector, procurement for any transition or transformation, they have to follow the transparency and government norms like security, resilience and data sovereignty.”
“As a digital first and digitally-enabled company, we are working towards to enable employees and common people digitally empowering in the remote areas,” stated Rajesh Ganesan of ManageEngine.
Our precedence is to entry expertise to all people round throughout the nation and take 4G and 5G expertise accessible to everybody, stated Ganesan.
While the federal government mission of ‘Digital First’ to entry expertise to everybody, our mission is to construct IT infrastructure within the rural areas, which we referred to as ‘technology-enabled rural revival’, Ganesan added.